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Policy Notice

Policy Notice MYDIALYSIS TECHNOLOGIES SDN BHD (“MYDIALYSIS”), respects the privacy of individuals with regard to personal data. This Privacy Notice is formulated in accordance with the Personal Data Protection Act 2010 (“Act”). For the purpose of this Privacy Notice, “Personal Data” shall have the meaning as ascribed to it in the Act. For the purposes of this Privacy Notice, “we”, “our” or “us” shall refer to any of Mydialysis’s associates and affiliates and “you” shall refer to yourself and such other persons or companies representing by you of which you are providing the Personal Data.



A. INFORMATION COLLECTED

1. The Personal Data about you may include information such as your photograph, name, contact details, address, national registration identity card number or passport number, gender, race, nationality, ethnic origin, occupation or profession, employer’s details, date of birth, email address, marital status, spouse’s details, children’s details, referee’s details, age, income, salutation, sociological and/ or lifestyle data including but not limited to car registration details, previous employer’s details, introducer’s details, property details and financial details.

2. Personal Data shall also include “sensitive personal data” consisting of medical information relating to the physical or mental health or condition of a data owner, his political opinions, his religious beliefs or other beliefs of a similar nature, the commission or alleged commission by him of any offence.

3. Your Personal Data are collected from various sources including but not limited to information received: • Through your Application form for admission into Mydialysis’s system & mobile apps • Through your Health Screening Form • Through your Mydialysis Membership Application Form • Through third parties including referral • Through information obtained independently by us from other lawful sources




B. PURPOSE OF COLLECTING OF PERSONAL DATA

1. By providing any of your Personal Data to Mydialysis you hereby agree that Mydialysis shall collect, retain and use your Personal Data for the following purposes: • To assess & evaluate if you are eligible to enter our haemodialysis system & mobile apps • To assist you in applying to transit to others dialysis center for dialysis treatment  • To determine your adequacy of dialysis treatment • To refer you to hospital or transfer to other dialysis centre for medical treatment • To generate publicity materials for Mydialysis • To record your health screening results & advise you accordingly • To gauge the effectiveness of our health screening activities to the general public  • To invite you to our csr events • To process your membership with Mydialysis and also to invite you to our Annual Event • To use it for any other purposes that is incidental or ancillary or in furtherance to Mydialysis’s purpose

2. We may either contact you for the purpose as set out in (B) above via telephone calls, emails, text messaging, post, facsimile, social media or by whatsoever form of available communication.




C. USE AND DISCLOSURE

1. Your Personal Data provided to us will be kept confidential but you agree that MYDIALYSIS may disclose and transfer (whether in Malaysia or abroad) amongst any of its associates and affiliates and/ or to third parties as may be necessary or appropriate including but not limited to Mydialysis’s: • Partners of dialysis centres • Sponsors e.g. Ministry of Health (MOH), Jabatan Perkhidmatan Awam (JPA), Pertubuhan Keselamatan Sosial (PERKESO) & etc • Our fundraising event partners • Banks & credit card companies • Regulators/ statutory boards e.g. Ministry of Health (MOH), Cawangan Kawalan Amalan Perubatan Swasta (CKAPS), Lembaga Jururawat Malaysia (LJM), Lembaga Hasil Dalam Negeri (LHDN), Kumpulan Wang Simpanan Pekerja (KWSP), Pertubuhan Keselamatan Sosial (PERKESO), Registrar Of Societies (ROS) or any other government authorities • Companies providing services to Mydialysis such as blood test, insurance coverage, consultancy or any other relevant services • Our professional advisers such as auditors, lawyers and consultants; • Our post basic students during their practical attachments & when completing their case study; • Any other part(ies) whom you have authorized us to disclose your Personal Data to




D. PERSONAL DATA GIVEN BY YOU

1. You hereby confirm that you have obtained the consent from the persons and/ or companies represented by you for you to provide their respective Personal Data to us for the purposes as set out in (B) above and disclosed to parties stated in (C) above.




E. STORAGE AND RETENTION OF THE PERSONAL DATA

1. Your Personal Data shall be stored either in hard copies in the Mydialysis offices or stored in server located in Malaysia and operated by the Mydialysis or its service and product providers in Malaysia.

2. Any Personal Data supplied by you will be retained by Mydialysis as long as necessary for the fulfilment of the purpose stated in (B) above or is required to satisfy any legal, regulatory and/ or accounting requirements or to protect Mydialysis’s interest.

3. Mydialysis does not offer any online facilities for you to delete your Personal Data held by Mydialysis.




F. CONFIDENTIALITY

1. Personal Data held by Mydialysis will be kept confidential in accordance with this Privacy Notice pursuant to any applicable law that may from time to time be in force.

2. Any questions, comments, suggestions or information other than Personal Data submitted to us in whatever manner (including those sent or posted in Mydialysis’s Website) will be deemed voluntarily provided to Mydialysis on a non-confidential and non-proprietary basis.

3. Mydialysis reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/ or post elsewhere such information freely as set out in (C) above.




G. SAFETY OF PERSONAL DATA

1. Mydialysis uses a number of mechanisms to protect the security and integrity of your Personal Data. 

2. For the internet, unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while Mydialysis strives to protect such Personal Data, Mydialysis cannot ensure or warrant the security of any Personal Data transmitted to Mydialysis and individuals do so at their own risk. Once any Personal Data comes into Mydialysis’s possession, Mydialysis will take reasonable steps to protect your Personal Data.




H. RIGHT OF ACCESS TO PERSONAL DATA

1. Under the Act, you have the right to access to your Personal Data held by Mydialysis on payment of a prescribed fee and you may request that Mydialysis correct any of your Personal Data that is inaccurate, incomplete or out-of-date, subject to any applicable legal restrictions and contractual conditions. 2. If you have any question regarding this Privacy Notice or if you wish to request access to your Personal Data or if you wish to correct your Personal Data or if you wish to withdraw your consent to Mydialysis for the processing of your Personal Data for the purposes as set out in (B) above or for the transfer of your Personal Data to the parties stated in (C) above, you may send your request in writing at the following address:

Mydialysis Technologies Sdn Bhd
Malaysian Global Innovation & Creative Centre (MaGIC) Block 3730,
Persiaran APEC, 63000 Cyberjaya, Malaysia
Person in charge: Business Development Department
Website : www.mydialysis.com.my
E-mail: info@mydialisis.com.my
Tel No.: +6012-5742218

3. Please note that notwithstanding the withdrawal of your consent, Mydialysis may still process your Personal Data in circumstances recognized and permitted by law and as required under the contractual conditions.

4. Mydialysis reserves the right to charge you a reasonable fee for the processing of any data access request.




I. CHANGES TO PRIVACY NOTICE

1. Mydialysis reserves the right to amend this Privacy Notice from time to time without prior notice. Mydialysis advises that you check this Privacy Notice on our Mydialysis’s website on a regular basis.